Class Policies


Deposits are non-refundable. Deposits can be forwarded to future classes for up to 6 months based on availability. Intention to forward a deposit to a future class must be made in advance of class and is based on available seats in that class.

Refunds for classes paid in full can be made with 5 business days notice and are subject to a $25 cancellation fee. Classes cancelled with less than 5 business days notice are subject to a cancellation fee of 50%.

Refunds for classes already in progress are also subject to a cancellation fee of 50% and will be processed on a pro rated basis according to how many classes have been attended.

Make-up Classes

Missed classes can be made-up by attending the same class on a future class series. Specific weeks do tend to contain the same information and this is a good way to still get the information that was missed in that class. There is no cost to do this. 

We also offer the option of a reduced priced 1-hour private study with Susan Palyo to go over the the missed class material. The cost for this is $75, which is a reduction from the normal price of $125.  This can be scheduled with Susan at a time conveinient for the studio, Susan, and the student.